Welcome to The UK Tutors. By accessing our website (www.theuktutors.com) and using our tutoring services, you agree to the Terms & Conditions outlined below. Please read them carefully before using our platform. These Terms govern your use of our website, learning materials, tutor services, and any communication or interaction you have with The UK Tutors. If you do not agree with any part of these Terms & Conditions, please discontinue using our website and services.

1. About The UK Tutors

The UK Tutors connects Bangladeshi English-medium students with experienced, well-trained tutors from the UK, offering:

• Flexible scheduling
• Personalised learning plans
• Affordable rates
• One-to-one or small group classes
• Support for Class 8 to O-Level and A-Level
• Wide range of subjects delivered by experts

By using our services, you acknowledge that you understand our role as a tutoring platform and agree to comply with these terms.

2. Use of Our Website

You agree to:

• Use the website only for lawful purposes
• Not engage in any activity that may damage or disrupt our platform
• Not copy, distribute, or alter any material from our website without permission
• Provide accurate and truthful information when registering or contacting us

3. Account Registration

When creating an account or booking classes, you agree to:

• Provide accurate personal information
• Keep your login details secure
• Not share your account with others
• Notify us immediately if you suspect unauthorised access

4. Booking Classes & Payments

• Class bookings must be made through our official website or approved communication channels.
• Sessions are subject to tutor availability.

• Fees must be paid in advance unless otherwise agreed.
• All rates will be clearly displayed on our platform or communicated directly.
• Failure to pay may result in cancellation or suspension of classes.

• Payment currency may vary depending on your region (GBP, BDT, or others).

5. Cancellations & Refunds

• Students must inform us at least 24 hours before the scheduled class to cancel or reschedule.
• Classes cancelled without sufficient notice may not be eligible for rescheduling or refunds.

• If a tutor cancels a session, we will reschedule the class or arrange an alternative tutor.
• Refunds may be offered in special circumstances.

• Refunds are not guaranteed after classes have started.
• Special consideration may be given for technical issues or emergencies.
• Any refund issued will follow the method of original payment.

6. Tutor Conduct & Responsibilities

Our UK-based tutors are experienced and carefully selected. They are responsible for:

• Delivering quality educational support
• Preparing lesson plans tailored to the student’s academic goals
• Maintaining professionalism during classes
• Respecting student confidentiality

However, The UK Tutors is not liable for:

• Academic grades or outcomes
• Student misuse of learning materials
• Interruptions caused by poor internet or device issues on the student’s side

7. Student Responsibilities

Students and parents/guardians must:

• Attend classes on time
• Ensure a stable internet connection and proper learning environment
• Respect tutors at all times
• Not record or distribute sessions without permission
• Follow class rules and academic guidelines

Any misconduct may result in suspension of tutoring services.

8. Intellectual Property

All content on The UK Tutors website—including articles, guides, tutorials, videos, and course materials—is the property of The UK Tutors and/or our tutors.
You must not:

• Reproduce
• Share
• Sell
• Publish

any learning materials without our written consent.

9. Limitation of Liability

The UK Tutors is not responsible for:

• Technical issues outside our control
• Losses arising from misuse of the website
• Inaccurate information provided by users
• Any direct, indirect, or incidental damages caused by using our services

We provide tutoring support but do not guarantee specific academic results.

10. Third-Party Links

Our website may contain links to external sites. The UK Tutors is not responsible for the content, policies, or practices of third-party websites. We encourage users to review the privacy policies and terms of any external sites they visit.

11. Termination of Services

We may suspend or terminate access to our website or services if:

• Terms & Conditions are violated
• Fraudulent activity is suspected
• Misconduct toward tutors or staff occurs
• Payment issues arise

We reserve the right to take appropriate legal or administrative actions if necessary.

12. Changes to These Terms

The UK Tutors may update or modify these Terms & Conditions from time to time. Any changes will be posted on this page with an updated 16 November 2025. Continued use of our website after changes implies acceptance of the revised terms.

13. Contact Us

For questions, concerns, or clarification regarding these Terms & Conditions, please contact:

The UK Tutors

Email: theuktutors.social@gmail.com